This is something you have never seen with Apple, and i doubt you'll ever see it. Apple's record-breaking product - the iPhone 4 has been hounded with several faults from yellowish screens to dodgy antenna to reversed volume buttons, and now this. Had people been aware of such an irresponsible behavior from the Cupertino Giants, i'm sure Apple wouldn't have managed to create more records like the one they did yesterday - they sold 1.7 million iPhone 4s in just three days!
Anyway, coming back to the 'new' problem staring at iPhone 4 users, the iPhone 4's proximity sensors seem to have gone bonkers here, doing things with the phone which the user never ever wanted to. Here are a 'few' of the issues created by the faulty proximity sensor:
- Turns off the touchscreen when the device is held against one's ear during a call
- Accidentally hangs up a call
- Places someone on hold
- Enables speakerphone
- Attempts to engage a FaceTime connection while placing a call
All this is starting to frustrate the Apple Fan-Boys now
"I can confirm that the iPhone sensor is working by covering it with my finger, but when held to my face, the screen blinks as if it cannot decide to disable the screen or enable it," said one victim. "It results on me hanging up, putting calls on mute, and dialing numbers accidentally while I'm on the phone. This occurs on 90% of my calls."
Another user continued the problem-telling: "My wife and I both have the same exact problem with our phones. I was on an hour phone call this evening and my phone muted me 5 times, put me on hold and tried calling my work and then put me on hold and tried to send a text message to my work. This is very (disappointing)."
Another user, sysrage, said they spoke with Apple support which was unable to provide any solutions for the problem. And mzini wrote that they took a trip to an Apple Store and a Genius was able to replicate the problem. That employee reportedly said the matter was "probably a software issue."
Some said they exchanged their phone at an Apple store for a new one, but continue to have problems with the proximity sensor.
Many also said they tried resetting the settings on their handset or restoring the software completely, but the issue remains. Some said they would resort to using a Bluetooth wireless headset until the problem is resolved.
Will Apple 'help' the aggrieved?
Via: Apple Support
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